All physical products purchased from CorgiMedia are made to order and therefore are non‑returnable. If you experience any issues with an item you purchased from our store, please contact us using the contact form with all necessary details and we will promptly assist you. Include your order number, a brief description of the issue to expedite resolution. Depending on the situation, we may offer a replacement, repair, refund, or store credit in accordance with our policies and applicable laws.